Welcome to the Childsmart Web Site!
Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them. Childsmart and its Brands reserve the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.
We welcome your comments about our Web Site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "comments") sent to our Web Site shall be and remain the exclusive property of the Childsmart Pty Ltd. and its Brands. Your submission of any such comments shall constitute an assignment to Childsmart and its Brands of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Childsmart and its Brands will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
This Web Site and all content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that Childsmart and its Brands shall not be liable for any damages of any kind related to your use of this Web Site.
Most products displayed on our Web Site or in any POS materials / catalogues are available in participating and authorised stockists of our brands. In some cases, merchandise displayed for sale on our Web Site or in our catalogues may not be available at our authorised stockists. The prices displayed on our Web Site are quoted in Australian Dollars, inclusive of GST and are valid and effective only in Australia. Childsmart reserves the right to change prices at any time without notice.
From time to time there may be information on our Web Site or in our catalogue that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Childsmart and its Brands reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
Collecting Information about You
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive a catalogue or a newsletter, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us.
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyse this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
Using Information About You
We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analysing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Childsmart and its Brands.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Childsmart and its Brands, please let us know by calling us at 02 9317 4211, or by sending us an email. Please be sure to include your email address, mailing address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other personal information with us please contact us the same way.
Please note that any requests to remove or update your personal information may take up to ten days for your email request and 6–8 weeks to process your postal mail request.
Childsmart and its Brands take special care to protect the safety and privacy of children. Our web sites are general audience sites. Children under the age of 18 years should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
We take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.
We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
You may email us or write to us at Childsmart Pty. Ltd. PO Box 640, Rosebery NSW 1455 Australia